By Eric Krock on June 29, 2011
If your product requires customers to create and maintain data in a proprietary file format, your business depends on customer trust. Read full article ...
Posted in Agile Product and Project Management | Tagged Compatibility, Integrity, Organizational Behavior, Product Management, Psychology, Road Map, Trust |
By Eric Krock on March 17, 2011
People are rarely rewarded for asking difficult questions with expensive answers. Ask the hard questions, and pursue them wherever they may lead! Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Cost, Design, Integrity, Leadership, Organizational Behavior, Risk |
By Eric Krock on October 13, 2010
If a hacker reports a security exploit against your product, form a team, reproduce it, contact the hacker, release a fix, and manage communication carefully. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Integrity, Leadership, Product Management, Security |
By Eric Krock on August 16, 2010
A product manager must take an intellectual stance of humility to be successful. There’s much you don’t know, the future is unpredictable, your assumptions may be biased, and your decisions may be wrong. Be ready to change your mind when you learn new information. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Character, Integrity, Leadership, Product Management, Psychology |
By Eric Krock on August 16, 2010
Product managers are constantly asked questions from all directions by co-workers, customers, prospects, analysts, reporters, and others. But what do you do when you don’t know the answer? Just say “I don’t know,” then get back with an answer later! Read full article ...
Posted in Agile Product and Project Management | Tagged Character, Communication, Integrity, Product Management, Psychology |
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